Choosing a sync scope

Before syncing, pick how much of your hierarchy to pull in: just your own section/pack, your whole Group, or your whole District. Each choice means that unit and everything beneath it — picking your Group also brings in all its sections. The extension only offers the scopes your account actually has access to, so if you don't hold a District-level role that option simply won't appear.

Scope is the main thing driving how long a sync takes. Every person costs a roles, training and DBS lookup, and every role they hold costs an approval-audit lookup on top — so a whole District can take several minutes and a few hundred people. Start small and widen it only if you need to, and leave the tab open while it runs.